Hello, my name is Lena. I’m 32 y.o, and I am from Odessa. For a long time, I had been working in a hotel as a manager of reception and accommodation service. My responsibilities included controlling the work of administration, establishing a relationship with corporate clients, concluding contracts with them and work with financial documents and etc. In this work sometimes there were challenging situations where I interacted with dissatisfied clients. Anyway, I think you should always stay calm because this way it’s much easier to solve the problem. I’m a good team player but working on my own is not a problem for me. I think I am suitable for this position because I’m stress-resistant, easy to be trained and I complete tasks on time. I can find the approach to almost everyone. Thank you for your attention, hope to hear from you soon. Bye!