Hello! My name is Liudmila. I am 33 and I am from Mykolaiv. From 2015-2019 I worked in Jumeirah global Luxury Hospitality Company. I held the position of a guest relations assistant for 2 years and then I moved forward to the position of assistant to the manager. My main responsibilities there were to ensure efficient service at all times, digitalize upselling support for the operation, and providing administrational support. When I moved back to Mykolaiv I have worked in an American Outsourcing Company as a customer service agent. My role there was to provide a great experience to English-speaking customers by e-mail or chat, placing orders, processing changes returns according to established policies and procedures. At work, I like to handle some special requests and solve all not ordinary situations. It’s important for me to have friendly relations with a team that I work with. But if I need to focus on some work very deeply. I would prefer to work individually. I am able to learn fast and think outside the box. And I consider it because I am a left-handed person. My life principle is to do what I can do with what I have where I am. My goal in life is to grow myself as a strong and successful person so that I can be a good example for my son. I am a humanitarian and numbers are my weak point and I am looking forward to hearing from you. Thank you for your attention and have a good day! Bye-bye.